Returns & Cancellations


You can return any items from your order to The Cleaning Collective, no matter the reason, as long as the products are returned within 30 days of receipt of goods.

To return your any items, simply download, print and follow the instructions on the form below.

returns form thumbnail

Please note, items being returned to The Cleaning Collective must be in a resaleable condition (unopened, with no damage to the item or the items packaging).

Cancelling an Order

To cancel an order, please call us on 01723 339239 as soon as possible.

Wherever possible, we will endeavor to cancel your order. However, please be aware that if your items have already been despatched, you will be required to follow the above returns process.

Full Terms & Conditions

For full terms and conditions, click here.